Basic Rules for Good Gaming
Think of our rules like traffic lights. Red means stop, green means go. Follow them and everyone gets where they’re going safely. At Koko.bet, rules keep gaming fun and fair for all players.
Age Verification and Account Security at Koko.bet
Age matters legally. Eighteen is the magic number. Below that? Can’t play. We verify this with documents. Why so strict? Because laws protect minors from gambling. We take this seriously.
Your account is personal. Like a diary or email account. Nobody else should use it. Let your roommate borrow it? Bad idea. Their actions become your responsibility. Keep login details private.
Deposits and Withdrawals
Money deposits work simply. Choose your payment method. Enter the amount. Confirm the transaction. Money appears in your account usually within minutes. Different methods have different speeds.
Withdrawals take longer than deposits. Why? Security checks happen. We verify it’s really you requesting money. Usually takes a day or two. Sometimes faster for verified accounts. Patience pays off here.
Bonus Terms at Kokobet
Bonus terms aren’t tricks. They’re agreements. Accept a bonus? You agree to its terms. Usually means betting it several times. Don’t like the terms? Skip the bonus. Nobody forces you to take it.
Game results are final. Spin landed on red? That’s final. Card dealt was a seven? Can’t change it. Random number generators decide outcomes. No do-overs, no negotiations. Fair for everyone.
Technical Issues and Account Protection
Technical issues happen rarely. Server glitch during your game? We investigate and fix things fairly. You won’t lose money because of our technical problems. We handle it right.
Account security is your job too. Pick strong passwords. Don’t click weird links in emails. Log out on shared computers. We provide security tools, you use them properly.
Betting Rules and RTP Rates
Multiple bets at once? Sure. Bet on several games simultaneously. Just stay within your balance. Can’t bet money you don’t have. System prevents this automatically anyway.
Games have return-to-player rates. Called RTP. Shows what percentage returns to players over time. A 96% RTP means the game returns $96 for every $100 wagered long-term. Individual sessions vary wildly though.
Customer Support and Dispute Resolution at Koko bet
Customer complaints get addressed. Something feels unfair? Contact us. Explain the situation. We review game logs and transaction history. Fair resolution is always the goal. Most issues get solved quickly.
Closing your account is allowed. Want to quit? No problem. Request account closure. We process it after checking for pending transactions. Any remaining balance goes back to you first.
Account Management and Security
Reopening closed accounts? Possible sometimes. Contact support. They review why it closed and whether reopening makes sense. Closed for rule violations? Probably staying closed.
Identity theft protection matters. Someone using your details to open accounts? Report it immediately. We investigate and protect the real account holder. Don’t wait to report suspicious activity.
Game Strategy and Promotional Terms
Game strategy is allowed. Card counting, pattern watching, whatever. Legal strategies are fine. What’s not fine? Software assistance. Bots, calculators, or prediction tools violate rules. Play with your own brain.
Time zones might affect promotions. See a promotion ending at midnight? Check which time zone. We usually use UTC. Missing a promotion by minutes because of time zone confusion? Support might help if you ask nicely.
Currency Exchange and Responsible Gaming
Currency exchange happens automatically. Deposit in euros but account is in dollars? We convert it. Exchange rates are standard market rates. Small conversion fees might apply. Check before depositing.
Responsible gaming tools are available. Limit your deposits, set session time limits, take breaks. We provide these tools. Using them shows smart gaming. Nothing wrong with setting boundaries.
Understanding Creates Fairness
Understand these rules and gaming becomes straightforward. No surprises, no confusion. Just honest games and fair treatment. That’s what Koko.bet promises every player.